Publish and access digital products
A digital product combines a clear offer, the correct file and an access rule. Test the buyer journey without exposing private files publicly.
Before you start
Sign in with your own account, select the right business and branch, and check that your role can open the relevant area. Some features require an enabled app and available plan resources.
Follow these steps
- Open Digital products and create the supported product type with its title, description and pricing.
- Upload the intended file through the product’s upload control and wait for processing or validation. Review access and publication settings.
- Inspect the published offer. A buyer should use the confirmed order and authorised download path for access.
Check the result
Reopen the saved record and compare it with the change you intended. A closed window or a success-looking preview is not sufficient confirmation.
If something is not working
If access is missing, ask the owner to review your role and app availability. If saving fails, retain your input, check the connection and inspect the saved record before retrying. For a payment with an uncertain result, check its existing status before initiating another payment.
Availability & important limits
Use only the controls available in your workspace. Availability depends on permissions, enabled apps, your plan and the current environment. This guide does not enable a disabled feature.