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Clinics

Give reception a clearer working day.

Help reception organise the administrative side of each appointment, with clear service times, specialist availability and payment records.

Explore your workspace
A day inside · Bayan Clinic
Bayan Clinic
Consultation
Consultation

Consultation room 01 · 30 min

Follow-up appointment
Follow-up appointment

Follow-up slot · 20 min

Specialist session
Specialist session

Specialist room 02 · 45 min

01

A clear day at reception

Follow the work · Bayan Clinic

Reception needs the next appointment, not another phone call.

Bayan Clinic expects Ahmed at 09:00 for a 30-minute consultation in room 01 with Dr Rana. Reception needs the administrative appointment and payment state. The clinical record stays in the clinical system.

Follow this exampleBY-0616
The decision

Which room and specialist should reception confirm for Ahmed?

01

Explain Ahmed’s administrative appointment.

The consultation is thirty minutes with Dr Rana. Give reception the service and practical details without putting clinical notes into the general workspace.

Explore the booking choices
Consultation

Bayan Clinic

Consultation

Consultation room 01 · 30 min

Rate
per booking
Time
09:00 – 09:30

Example snapshot · BY-0616

02

Confirm the room and specialist.

Open BY-0616 to see consultation room 01, Dr Rana and the 09:00–09:30 period. Inspect the same record before trying the time change.

Inspect the selected booking
October 2026
1415161718

Consultation

Consultation room 01 · Ahmed

Pending payment

Follow-up appointment

Follow-up room 01 · Reem

Payment recorded

Specialist session

Specialist room 02 · Yusuf

Payment recorded

Example snapshot · BY-0616

03

Read payment separately from attendance.

Reception can find the consultation charge and its pending payment. Clinical records stay in the clinical system, and attendance does not prove payment.

Inspect booking and payment
BY-0616

Consultation

Consultation room 01 · Ahmed

Booking confirmed09:00 – 09:30
Pending paymentPayment status
Rate
per booking
Chargeable units
1
Charge for this booking

A reservation is not payment confirmation.

Example snapshot · BY-0616

Clinics

Try the workflow yourself.

Choose a step to open the relevant screen. Explore the example at your own pace; changes stay in this preview.

Illustrative data. Explore the workflow.

BookingsBayan Clinic

Bookings

Manage appointments, customers and payments.

Today3
This week3
Pending payment1
In progress1

Service bookings

Your appointments, organised for the day.

16 / 10 / 2026
A
AhmedMain branch
Consultation

Consultation room 01 · 30 min

BookedPending payment
R
ReemMain branch
Follow-up appointment

Follow-up slot · 20 min

In progressPaid
Y
YusufMain branch
Specialist session

Specialist room 02 · 45 min

BookedPaid
Consultation

Clinics

Before you choose your workflow

Which reception work does this page cover?

It covers administrative appointments, the relevant specialist or resource and payment records. Use only the business information needed to organise the visit.

Is Makseb an electronic medical record system?

Makseb is not an electronic medical record system. Keep clinical records and medical notes in your clinical system; general business notes are not a substitute.

Does an appointment confirmation prove payment?

No. Reception should check the booking and the authoritative payment status separately. A reservation or arrival status alone is not a paid record.

Clinics

Walk reception through one administrative booking.

Set up one administrative appointment, check the specialist and room, and inspect its payment separately.

14 days free. No credit card required.

Enabled apps, your plan and permissions determine which workflows are available.