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Hotels and accommodation

A clearer view of every stay.

Give reception a clear record of the room, the guest's booking and its payment, before the next arrival needs your attention.

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A day inside · Bayt Al Bahr
Garden room

Reservation · #2048

Garden room

Garden room 104 · 2 guests

16 – 18 / 10 / 2026
CustomerLayla
Payment statusPending payment
01

A stay with every detail in place

Follow the work · Bayt Al Bahr

Room 104. Two nights. One arrival record.

Layla has reserved Garden room 104 from 16 to 18 October. Reception needs the two-night charge, the room assignment and the outstanding payment before handing over the key. The meeting room is a separate hourly booking.

Follow this example#2048
The decision

Is room 104 ready for Layla’s two-night stay?

01

Describe the stay and its rate.

Garden room 104 is 65 OMR per night. Layla’s 16–18 October reservation is two nights, so its room charge is 130 OMR. The hourly meeting room remains a different offer.

Explore the booking choices
Garden room

Bayt Al Bahr

Garden room

Garden room 104 · 2 guests

Rate
per night
Dates
16 – 18 / 10 / 2026

Example snapshot · #2048

02

Keep room 104 with the dates.

The reservation names the accommodation unit, guest count and date range together. Open the same booking before changing its dates.

Check the reserved resource
#2048
Garden room 104

#2048

Garden room

Garden room 104 · 2 guests

Customer
Layla
Assigned space or resource
Garden room 104
Selected dates
16 – 18 / 10 / 2026
Rate
per night
Chargeable units
2
Charge for this booking
Payment status
Pending payment

Example snapshot · #2048

03

Give reception both states.

The room is reserved while its payment is pending. Keep the 130 OMR charge and the arrival handover visible without treating the reservation as proof of payment.

Inspect booking and payment
#2048

Garden room

Garden room 104 · Layla

Booking confirmed16 – 18 / 10 / 2026
Pending paymentPayment status
Rate
per night
Chargeable units
2
Charge for this booking

A reservation is not payment confirmation.

Example snapshot · #2048

Hotels and accommodation

Try the workflow yourself.

Choose a step to open the relevant screen. Explore the example at your own pace; changes stay in this preview.

Illustrative data. Explore the workflow.

BookingsBayt Al Bahr

Bookings

Manage appointments, customers and payments.

Today3
This week3
Pending payment1
In progress1

Service bookings

Your appointments, organised for the day.

16 / 10 / 2026
L
LaylaMain branch
Garden room

Garden room 104 · 2 guests

BookedPending payment
R
ReemMain branch
Family suite

Family suite 201 · 4 guests

In progressPaid
A
AhmedMain branch
Meeting room

Meeting room · 8 people

BookedPaid
Garden room

Hotels and accommodation

Before you choose your workflow

Can a booking refer to a particular room and date range?

Use the accommodation unit and booking configuration for the stay. The sample follows room 104 for two nights; review the unit and dates before confirming a change.

Does a confirmed reservation mean the guest has paid?

No. Booking and payment states are separate. Reception should review the authoritative payment record, including an outstanding payment, before treating the stay as paid.

Does this example include a hotel channel manager?

It shows accommodation bookings, guest records and preparation work. External distribution, channel synchronisation and specialist hotel integrations are not demonstrated; check those requirements before adopting that workflow.

Hotels and accommodation

Start with one room and one complete reservation.

Configure one room, inspect a two-night reservation and prepare reception’s arrival handover.

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Enabled apps, your plan and permissions determine which workflows are available.