Review your website address and domain
Use the domain status shown in Website settings. A typed domain is not proof that its connection or certificate is ready.
Before you start
Sign in with your own account, select the right business and branch, and check that your role can open the relevant area. Some features require an enabled app and available plan resources.
Follow these steps
- Open domain settings and review the current public address and available custom-domain controls.
- Follow the exact DNS or verification instructions shown for your domain. Avoid changing unrelated records.
- Wait for the status to confirm readiness, then visit the intended HTTPS address independently.
Check the result
Reopen the saved record and compare it with the change you intended. A closed window or a success-looking preview is not sufficient confirmation.
If something is not working
If access is missing, ask the owner to review your role and app availability. If saving fails, retain your input, check the connection and inspect the saved record before retrying. For a payment with an uncertain result, check its existing status before initiating another payment.
Availability & important limits
Use only the controls available in your workspace. Availability depends on permissions, enabled apps, your plan and the current environment. This guide does not enable a disabled feature.