Access the payment-partner workspace
The partner application is invitation-based and scoped to the organisation you are authorised to review.
Before you start
Sign in to the relevant application with your own account. Confirm that your invitation or programme access is valid before continuing.
Follow these steps
- Accept the intended invitation and complete the first-run organisation information requested by the app.
- Review only the merchant or supplier applications available to your organisation. Inspect the submitted documents before deciding.
- Use the offered review or account actions and reopen the application to confirm the recorded outcome.
Check the result
Reopen the saved record and compare it with the change you intended. A closed window or a success-looking preview is not sufficient confirmation.
If something is not working
If access is missing, ask the owner to review your role and app availability. If saving fails, retain your input, check the connection and inspect the saved record before retrying. For a payment with an uncertain result, check its existing status before initiating another payment.
Availability & important limits
Partner staff cannot assume permission to add or remove members. Ask Makseb support when a membership change is needed.