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Understand supplier workspaces and purchasing availability

Supplier accounts and business purchasing are related but separate workflows. Use only the supplier features currently enabled for your account.

Last reviewed: 2026-10-16For: Business owners · Team members · Suppliers

Before you start

Sign in with your own account, select the right business and branch, and check that your role can open the relevant area. Some features require an enabled app and available plan resources.

Follow these steps

  1. Open the supplier workspace or supplier destination provided in your account. Review profile and catalogue information.
  2. Where purchasing is enabled, review the supplier, units, quantities, price and terms before placing an order or accepting a quotation.
  3. Use the existing order, invoice or message thread to follow progress. A catalogue listing does not establish payment or fulfilment.

Check the result

Reopen the saved record and compare it with the change you intended. A closed window or a success-looking preview is not sufficient confirmation.

If something is not working

If access is missing, ask the owner to review your role and app availability. If saving fails, retain your input, check the connection and inspect the saved record before retrying. For a payment with an uncertain result, check its existing status before initiating another payment.

Availability & important limits

Supplier marketplace purchasing can remain disabled by platform availability. Do not interpret a supplier page or navigation link as proof that ordering is enabled.