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Beauty-product shops

Know the shelf. Remember the customer.

Help customers choose the right product, keep fast sellers in view and make the next repeat purchase easier to recognise.

Explore your workspace
A day inside · Luma Beauty
Luma Beauty
Face serum
Face serum

Hydrating serum · 30 ml

Hand cream
Hand cream

Everyday hand cream · 75 ml

Perfume
Perfume

Amber fragrance · 50 ml

01

A considered skincare edit

Follow the work · Luma Beauty

Find the serum she came back for.

Hind bought the 30 ml serum on 2 October and is returning for the same bottle. Seven remain. Keep the pack size, available quantity and her previous purchase visible before suggesting anything else.

Follow this exampleLU-0284
The decision

Is this the same 30 ml serum Hind bought before?

01

The pack size is part of the choice.

Hind’s serum is the 30 ml bottle. The cream is 75 ml and the fragrance is 50 ml; each has a distinct photograph and stock record.

Explore the example range
Face serum

Catalogue · Luma Beauty

Face serum

Hydrating serum · 30 ml

Rate
per item
Available quantity
7
Hand creamEveryday hand cream · 75 mlPerfumeAmber fragrance · 50 ml

Example snapshot · LU-0284

02

Know which shelf needs attention.

Seven serums remain, alongside eighteen creams and four fragrances. Inspect the item rather than treating the whole range as equally available.

Inspect recorded stock

Stock

1 · Low stock
Face serum

Face serum

7 · Hydrating serum · 30 ml

7
Hand cream

Hand cream

18 · Everyday hand cream · 75 ml

18
Perfume

Perfume

4 · Amber fragrance · 50 ml

Restock

Example snapshot · LU-0284

03

Recognise the return visit.

Hind’s history includes the same serum on 2 and 16 October. Use the earlier purchase to confirm the bottle she means, with loyalty shown separately from purchase history.

Open customer history

LU-0284 · Hind

Customer

Hind

Loyalty

Orders

Total spent

Last visit

3 of 10 loyalty stamps

Purchase history

Face serum

02 / 10 / 2026 · 1 ×

Hand cream

09 / 10 / 2026 · 1 ×

Face serum

16 / 10 / 2026 · 1 ×

Example snapshot · LU-0284

Beauty-product shops

Try the workflow yourself.

Choose a step to open the relevant screen. Explore the example at your own pace; changes stay in this preview.

Illustrative data. Explore the workflow.

POSLuma Beauty

LU-0284 · Hind

1Face serumFace serum
Hand creamHand cream
PerfumePerfume

Order LU-0284

Face serum

14.000

1
Total

Beauty-product shops

Before you choose your workflow

Can product sizes and choices be kept clear?

Give each item its exact name, pack size and configured options. The serum, cream and perfume in the example remain separate records, rather than three indistinguishable beauty products.

How does the team recognise a returning purchase?

Use the customer’s recorded purchase history to find the previous item. Ask about their choice rather than assuming the last product is still the right one.

Where do loyalty rules fit?

Loyalty depends on the enabled app and the rules you configure. Check the customer and reward conditions before applying a benefit; a purchase history alone is not a reward promise.

Beauty-product shops

Bring your first product range into focus.

Name each pack size, count the shelf and find one returning customer’s previous purchase.

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Enabled apps, your plan and permissions determine which workflows are available.