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Pet supplies

Keep their everyday essentials within reach.

Keep everyday essentials available and repeat purchases in context, so your team can help returning customers without starting again.

Explore your workspace
A day inside · Paw & Co.
Paw & Co.
Pet food
Pet food

Dry food · 2 kg

Travel carrier
Travel carrier

Travel carrier · medium

Play toy
Play toy

Soft play toy · washable

01

The essentials they come back for

Follow the work · Paw & Co.

The same food. The same pack size.

Dina is returning for the 2 kg dry cat food she bought earlier this month. Five packs remain. The medium carrier and washable toy have their own records; neither should be confused with the food purchase.

Follow this examplePC-0623
The decision

Is this Dina’s usual 2 kg food pack?

01

Identify the sealed 2 kg pack.

The food is a retail pouch, not a bowl. The medium carrier and washable toy have their own descriptions, photographs and quantities.

Explore the example range
Pet food

Catalogue · Paw & Co.

Pet food

Dry cat food · sealed 2 kg pack

Rate
per item
Available quantity
5
Travel carrierTravel carrier · mediumPlay toySoft play toy · washable

Example snapshot · PC-0623

02

Check the familiar purchase is available.

Five food packs remain. Inspect the food record before suggesting that Dina can collect the same pack as last time.

Inspect recorded stock

Stock

1 · Low stock
Pet food

Pet food

5 · Dry cat food · sealed 2 kg pack

5
Travel carrier

Travel carrier

3 · Travel carrier · medium

Restock
Play toy

Play toy

12 · Soft play toy · washable

12

Example snapshot · PC-0623

03

Find the earlier food purchase.

Dina’s dated history shows the same food on two visits. Confirm the pack she means; treat loyalty as a separately configured benefit.

Open customer history

PC-0623 · Dina

Customer

Dina

Loyalty

Orders

Total spent

Last visit

3 of 10 loyalty stamps

Purchase history

Pet food

02 / 10 / 2026 · 1 ×

Travel carrier

09 / 10 / 2026 · 1 ×

Pet food

16 / 10 / 2026 · 1 ×

Example snapshot · PC-0623

Pet supplies

Try the workflow yourself.

Choose a step to open the relevant screen. Explore the example at your own pace; changes stay in this preview.

Illustrative data. Explore the workflow.

POSPaw & Co.

PC-0623 · Dina

1Pet foodPet food
Travel carrierTravel carrier
Play toyPlay toy

Order PC-0623

Pet food

8.000

1
Total

Pet supplies

Before you choose your workflow

Can different pack sizes remain identifiable?

Give each item and configured option a clear size or dimension. That makes the first sale and a later repeat purchase easier to recognise.

Can we find a customer’s previous item?

Use recorded purchase history to identify the product they bought. Confirm the customer’s current choice rather than treating the previous purchase as advice about what they need.

Can loyalty be added to the workflow?

Use the enabled loyalty app and your configured reward rules. Check eligibility before applying any benefit; the illustration does not promise a particular reward.

Pet supplies

Connect the first purchase to the next visit.

Identify the pack size, check its quantity and use the customer’s actual purchase history for the next visit.

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Enabled apps, your plan and permissions determine which workflows are available.