Understand removal and permanent deletion
Read the exact scope before deleting anything. Removing a branch, deleting an empty archived branch and deleting a business are different operations.
Before you start
Sign in with your own account, select the right business and branch, and check that your role can open the relevant area. Some features require an enabled app and available plan resources.
Follow these steps
- Open the intended owner-only management action and confirm the business and branch identity.
- Read whether the action is reversible and which records it affects. Complete the specific owner verification requested.
- Keep the confirmation result. If the outcome is uncertain, inspect the existing business before attempting the action again.
Check the result
Reopen the saved record and compare it with the change you intended. A closed window or a success-looking preview is not sufficient confirmation.
If something is not working
If access is missing, ask the owner to review your role and app availability. If saving fails, retain your input, check the connection and inspect the saved record before retrying. For a payment with an uncertain result, check its existing status before initiating another payment.
Availability & important limits
Never provide verification codes or a Master PIN in a support message. Support guidance does not bypass an owner-only deletion check.