Sign in and recover access
Use the sign-in methods currently offered for your account. An expired code needs a fresh request; it should not be reused.
Before you start
Use your own account and the correct Makseb application or the selling business’s genuine public address. Follow the verification appropriate to your role.
Follow these steps
- Enter the email or phone requested by the sign-in screen and request a code through the available channel.
- Use the newest code in the same sign-in flow. Check the destination address if no message arrives.
- If you use a connected Google or Apple identity, choose that existing method. Review linked methods from account settings after signing in.
Check the result
Reopen the saved record and compare it with the change you intended. A closed window or a success-looking preview is not sufficient confirmation.
If something is not working
If access is missing, ask the owner to review your role and app availability. If saving fails, retain your input, check the connection and inspect the saved record before retrying. For a payment with an uncertain result, check its existing status before initiating another payment.
Availability & important limits
Never share a verification code or password with support. A partner account may also require an invitation.