Manage delivery and handover
Delivery availability is configured by the business. Keep the order, destination and payment state visible during handover.
Before you start
Sign in with your own account, select the right business and branch, and check that your role can open the relevant area. Some features require an enabled app and available plan resources.
Follow these steps
- Open the delivery workspace and inspect the orders ready for delivery.
- Check the destination and the recorded payment choice before using Start delivery.
- Mark the order delivered only after the real handover. Customer car handover, where enabled, remains a separate fulfilment choice.
Check the result
Reopen the saved record and compare it with the change you intended. A closed window or a success-looking preview is not sufficient confirmation.
If something is not working
If access is missing, ask the owner to review your role and app availability. If saving fails, retain your input, check the connection and inspect the saved record before retrying. For a payment with an uncertain result, check its existing status before initiating another payment.
Availability & important limits
Use only the controls available in your workspace. Availability depends on permissions, enabled apps, your plan and the current environment. This guide does not enable a disabled feature.